Your initial meeting is free, explains your options, and places you under no obligation to
proceed further.
We are all experienced, fully qualified, and up to date with all market developments.
We will treat you with respect and dignity and always act in your best interests, if we feel that Equity Release is not right for you we will tell you.
Your family will be welcome at any or all of our meetings, if that is your wish.
We will explain everything in Plain English.
We are totally independent and will search the whole market to ensure we get the right solution for you.
We will always recommend S.H.I.P. (Safe Home Income Plans) approved plans as an additional safeguard, where available.* (See note below.)
We will ensure you understand the impact that equity release might have upon your beneficiaries.
We will provide you with a written report which will record clearly all our research and explain why we have made our recommendations.
We will work closely with both your solicitor and the product provider to ensure a smooth and worry free transaction.
You will be given as much time as you want to make your decision.
We abide by the Financial Services Authority principle of Treating Customer’s Fairly and will conduct regular reviews of the advice provided in order to ensure that it remains suitable.
*(In cases where the property is of unconventional construction we may need to use a company that is not in S.H.I.P. In such cases we would ensure that they offer the same safeguards to our clients.)
